Support
Use this page to find the right support route for products, billing, subscriptions, custom projects, and technical questions.
Last updated: June 9, 2026
Products
Product help
For setup, documented features, bugs, and compatibility questions.
For ZEJ Forms Free, use the WordPress.org support forum when possible. For paid products, use the support route provided with your purchase.
Billing
Account help
For order IDs, invoices, customer portal access, refund requests, or cancellation questions.
Include your purchase email, order ID if available, product name, and the issue you need help with.
Projects
Project help
For active web, CRM, SEO, portal, or automation projects.
Use the same communication channel agreed for your project. For new work, start with the contact page.
Send the product name, website URL, WordPress version if relevant, PHP version if relevant, screenshots, exact error messages, and the steps needed to reproduce the issue.
For billing questions, include the purchase email and order ID if available. Do not send card numbers or sensitive payment details.
I usually reply within a few hours on business days. Response times can vary by timezone, project load, and issue complexity.
Standard product support does not include custom development, custom integrations, third-party plugin debugging, server administration, emergency recovery, or business consulting unless agreed separately.
You can contact support at hello@zeeshanejaz.com.
Questions about billing, policy, product access, or support?
Visit support